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Getting Started

Learn the basics of setting up your SELSPART store

  • How to create your first store
  • Adding products to your catalog
  • Connecting your WhatsApp Business

AI Agent

Configure and optimize your AI sales assistant

  • Setting up your AI agent
  • Training your agent with FAQs
  • Customizing agent responses

Payments

Everything about payments and escrow

  • Setting up payment methods
  • Understanding escrow protection
  • Withdrawing your funds

Video Tutorials

Watch step-by-step guides

  • Complete store setup walkthrough
  • AI agent configuration guide
  • Processing your first order

Frequently Asked Questions

How do I connect my WhatsApp Business account?

Go to Dashboard > Settings > WhatsApp Integration, and follow the step-by-step wizard to connect your WhatsApp Business account. You'll need to verify your business phone number.

What is escrow and how does it protect me?

Escrow holds customer payments securely until the order is delivered and confirmed. This protects both you and your customers from fraud. Once delivery is confirmed, funds are released to your account.

How does the AI agent learn about my products?

The AI agent automatically learns from your product catalog, including names, descriptions, prices, and images. You can also add custom FAQs and training data to improve responses.

What languages does the AI support?

SELSPART AI supports English, Nigerian Pidgin, Yoruba, Igbo, and Hausa. The agent automatically detects and responds in the customer's language.

How long does withdrawal take?

Withdrawals are processed within 24 hours on business days. The funds will appear in your bank account within 1-2 business days depending on your bank.

Still need help?

Our support team is available to assist you Monday - Saturday

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